Privacy policy

Last updated: January 2025

TaxMap values your privacy. This Privacy Policy explains how TaxMap collects, uses, stores, and protects information when you use our website, products, and services.

This policy applies to all users of TaxMap.

1. Information We Collect

We collect information only as needed to provide and improve our services.

Information you provide

• Name, email address, phone number, and company name.
• Account and billing information.
• Data you upload, including transaction files, spreadsheets, invoices, PDFs, and related business records.
• Messages submitted through forms or support requests.

Information collected automatically

• IP address.
• Browser type and device information.
• Pages visited and usage activity.
• Cookies and similar technologies used for basic site functionality and analytics.

2. How We Use Information

We use information to:

• Analyze sales tax and use tax exposure.
• Standardize and process uploaded data.
• Apply jurisdiction rules and generate reports.
• Provide customer support.
• Improve product performance and usability.
• Communicate product updates and service messages.
• Comply with legal obligations.

TaxMap does not sell customer data.

3. Use of Uploaded Data

Uploaded data is used solely for:

• Exposure analysis.
• Reporting and outputs requested by the customer.
• Supporting customer-requested services.

Uploaded data is not used for advertising or resale.

4. Data Sharing

We may share information only:

• With service providers who support hosting, security, analytics, and operations.
• When required by law or legal process.
• With customer consent.

All service providers are required to maintain confidentiality and security standards.

5. Data Security

TaxMap uses reasonable administrative, technical, and organizational safeguards to protect customer data.

No system is completely secure. Customers are responsible for safeguarding access credentials.

6. Data Retention

Data retention depends on account configuration and customer needs.

Customers are responsible for retaining copies of reports and outputs for their records.

7. Cookies and Tracking

TaxMap uses cookies for:

• Basic site functionality.
• Performance and usage analytics.

You may disable cookies through your browser settings, though some features may not function properly.

8. Your Choices

You may:

• Request access to your information.
• Request correction or deletion of your information.
• Opt out of non-essential communications.

Requests can be made through the Contact page.

9. Third Party Links

TaxMap may link to third-party websites. We are not responsible for the privacy practices of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

11. Contact

Questions about this Privacy Policy can be directed to:

TaxMap Contact us